Business Process System Implementation  

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Our implementation services can be either the last step in a transformation or system implementation engagement or a stand-alone engagement.  In stand-alone engagements, our clients have already developed the business case and received executive level approval to implement.

Whether an implementation is stand-alone or part of a larger engagement, we work alongside our clients to manage the change and execute value added initiatives.


 

Business Process Implementation Approach

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Define Operating Model

(stand-alone engagements only)

• Scope of project

• Central unit functions

Validate work steps and staffing

(stand-alone engagements only)

• Centralized and decentralized functions

• Communication pathways

• Oversight

Operational Training

• Operational training approach

• Curriculum development

• Knowledge transfer

• Training assessment

Go-Live Support

• Issue identification and monitoring

• Issue prioritization

• Operational monitoring training

• Productivity and financial results monitoring

• End user support

System Optimization

• Volume, trend and backlog analysis

• End user competency and retraining

• Functionality enhancement

• Additional automation

Don’t be shy. We’re here to help. If you are interested in working together, or simply have a question, send us an inquiry and we will happily get back to you!